Michele Bliss

Resume

Contact

(508) 377-3403

info@MicheleBliss.com

LinkedIn Profile

Key Skills

  • Advanced Computer Skills

  • Google Technology

  • Microsoft Office

  • Exceptional Organizational Skills

  • Communication Skills

  • Time Management

  • Advertising and Marketing

  • Social Media Marketing

  • Bookkeeping & Payroll

Software

  • MS Office Suite

  • Google Technology

  • Adobe Photoshop Elements

  • Web & Mobile based CRM

  • QuickBooks

Education

  • Google Digital Marketing Certification: Marketing, Video, Social Media, Mobile (2017)

  • Becker Jr. College, 1989   

Experience

  • Administrative

    • Coordinate and maintain office operations, procedures and resources to facilitate organization.

     

    • Design and implement office policies by establishing standards and procedures.

     

    • First level of contact providing the highest level of service to new and existing clients.

     

    • Proven ability to manage competing priorities in a fast-paced environment, build relationships and drive programs to successful completion.

     

    • Coordinated agendas and arranged travel accommodations.

     

    • Self-starting, awareness of what needs to be done before it is asked.

     

    • Work well independently and as a team member.

     

    • Strategic planning for future business development.

  • Marketing

    • Experience in social media, digital marketing, web design and SEO.

     

    • Branding, rebranding and marketing of small businesses.

    • Develop and execute online strategies to fuel leads, social media outreach and digital content production.

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    • Develop and optimize marketing collateral and email campaigns.

     

    • Maintain content updates on websites, social media platforms, blog posts and more. 

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    • Research and evaluate online marketing opportunities, customer needs and insights and analyze data.

  • Finance

    • Experienced in QuickBooks desktop and online.

    • Respond to client requests for billing, projects, budget status and more.

     

    • Prepare invoices generated by QuickBooks for submission to clients.

     

    • Work with CPA on company financials.

     

    • Manage company cash flow and petty cash.

     

    • Manage outside vendor accounts, accounts payable, receivables and payroll.

  • Real Estate

    • Licensed Massachusetts Real Estate Salesperson since 2004.

     

    • Transaction Manager since 2013.
       

    • Real Estate Marketing Specialist (digital and print).

    • Manage listings and buyers from contract to close. 

     

    • Experienced in industry technology & marketing: MLS (Pinergy), Zillow, DotLoop, Homesnap, DropTask, Facebook, Twitter, YouTube, short sales, auctions, dual-agency, property management, rentals, flyers, postcards, infographics and more.

  • IT

    • Coordinate and provide IT support; maintenance and solving computer issues as they arise.

     

    • Maintain and update internal company email accounts/groups.

     

    • Set up new employee computers; including email account / login.

     

    • Troubleshoot network problems, repair or coordinate service.

Work History

2013 - Current

Independent Contractor, Bellingham

Small Business Services, Google Marketing & Technology Consultant

2004 - 2011

ERA Bay State Realty, Millis

Marketing Director of a real estate firm.

1989 - 1991

Matrix Analytical, Hopkinton

Customer Service Representative for an environmental laboratory covering Massachusetts, Rhode Island, Connecticut and Florida.

2013 - 2017

Property Services Network Inc., Mendon

Real Estate Transaction Manager and Marketing & Technology Consultant for a real estate Broker.

1991 - 2004

Century 21 Peter Schultz, Medway

Office Manager of a real estate firm.

1989 - 1991

Tage Inn, Milford

(currently known as La Quinta Inn)

Administrative Assistant to the General Manager from groundbreaking to grand opening.

2010 - 2012

Window Services Inc., Holliston

Office Manager & Executive Assistant to the President of a commercial window manufacturer.

1991 - 2000

Energy Concepts Inc., Westborough

Office Manager of a home improvement company.

About Me

I am a dedicated business professional with a versatile business skill set developed through over 30 years of corporate experiences as office manager, customer service manager, project manager, marketing director, executive assistant, information technology, and website design.

Strong organizational abilities combined with excellent interpersonal, communication, and leadership skills allow me to work effectively with people at all levels.


I excel in resolving employer challenges with innovative solutions, systems and process improvements proven to increase efficiency, customer satisfaction and the bottom line.

 

I offer proficient computer skills in the Google Platform, MS Office Suite, QuickBooks and many web based CRM, Adobe, Virtual systems, cloud management, WIX website design, graphic design, Photoshop and many other applications/systems.

Personally, I am an avid hiker, walker, yoga enthusiast, organic gardener and traveler.